We recently changed our website ordering process. Largely, it has proven successful. The majority of our customers have found all the options and possibilities exciting. Some of our customers that have been with us (and are used to buying from our Etsy Store) the longest, are having some growing pains, and for that we apologize.
We felt that in order to provide the most amount of product variation as well as design options, having them be separate selections gave the customer the most amount of variety! I mean, who doesn't want options when selecting a truly personal gift? We believe over time, and with some modifications here and there, this will be the best format for our company.
We are adding products and designs almost weekly, so continue to be on the lookout for the one item you can't live without!